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We would highly appreciate any suggestions that could help us improve our service level”

Dear visitors of RUE “National Airport Minsk” web-site!

Please, note that our filed of work is passenger transportation, namely, providing services for arriving and departing passengers and aircraft.

RUE “National Airport Minsk” does not consult on the issues of entry/exit from/to the Republic of Belarus, visa and customs formalities. More information on the indicated matters is available on the web-sites of the Ministry of Foreign Affairs of the Republic of Belarus at https://mfa.gov.by, the State Border Committee of the Republic of Belarus at https://gpk.gov.by, State Customs authorities of the Republic of Belarus at  https://www.customs.gov.by .

For any issues regarding the requirements and conditions of passengers and baggage transportation, please, contact the airline that provides services to you.

For any issues related to the provision of services by the airport you may:

• contact RUE “Minsk National Airport” Information Center (tel. +375 17 279 13 00; +375 17 279 17 30 or 211 (for A1, MTS, Life users); 
• use our Telegram chatbot. To do so, search for @airport_minsk_bot at Telegram or follow the link 

Should you have any suggestions on how to improve our service level, please, fill in the following form.

In case you had experience with National Airport Minsk as a passenger, we suggest you fill in the Passenger Questionnaire form

RUE “National Airport Minsk” Management highly appreciates your feedback and would like to assure you that any information you send is not to be used against you or to reveal your identification.