Public Reception Room

The higher authority of RUE ″ National Airport Minsk ″ is the Department of Aviation (220029, Minsk, Chicherina str., 21, tel. +375 17 334 11 52, working hours – Mon.-Fri. 09:00-18:00) of the Ministry of transport and communications of the Republic of Belarus.

Personal reception hours by the Management of RUE “National Airport Minsk” for citizens and legal entities

Office No.	Position, Full Name	Visiting days	Visiting hours
318 (Reception office) 38A, air-terminal complex	Managing Director Khoroneko Vyacheslav Vasilyevich	The first and the third Wednesday of a month	14:00-17:30
221	Chief Engineer Burakov Alexander Mikhailovich	Every Tuesday of a month	8.00-13.00
303	Deputy Director-General on Common Affairs and Human Resources Kosyakov Alexey Sergeevich	Every Wednesday of a month	09.00-13.00
2.88 air-terminal complex Sector 6 Level 2	Airport Operations Manager Kornev Vasiliy Ivanovich	Every Wednesday of a month	8.00-13.00
301	Deputy Managing Director on Aviation Security and Regime Pravlotsky Vadim Vyacheslavovich	Every Monday of a month	15.00-19.00

Pre-appointment with Managing Director is made in the reception office (318) or at phone number +375 17 279 14 36

Pre-appointment with Deputy Managing Directors is made at phone number +375 17 279 11 60 or +375 17 279 13 65, +375 17 279 16 17

Citizens can submit their comments and suggestions at hotline phone number +375 17 279 21 71(Mon.-Thu.: 08:40-17:20, Fri.: 08:40-16:05, break 13:00-13:25). A person responsible is Head of the Quality Management Department Bukatich Elena Aleksandrovna.

At RUE “National Airport Minsk” there are also “direct phone lines” for prompt and high-quality response of executive officers to questions the citizens are interested in.

The plan for “direct phone line” execution by the Management of RUE “National Airport Minsk” for 2023

Full Name	Position	Months of execution
Kosyakov Alexey Sergeevich +375 17 279 13 18	Deputy Director-General on Common Affairs and Human Resources	January-March
Kornev Vasiliy Ivanovich +375 17 279 14 61	Airport Operations Manager	April-June
Burakov Alexander Mikhailovich +375 17 279 15 45	Chief Engineer	July-September
Pravlotsky Vadim Vyacheslavovich +375 17 279 24 88	Deputy Managing Director on Aviation Security and Regime	October-December

NOTE:

The information about the “direct phone line” topics, date, time and duration, as well as a phone number are announced additionally two weeks before the event.

A person responsible for keeping and storing of the Customer Comment Book of RUE “National Airport Minsk” is a Shift Chief of the Airport – tel. +375 17 279 11 22.