Passengers' Memo

 

Dear passengers!

 

We advise you to solve all the questions concerning the drawing up of the entry and  departure documents in advance while planning your trip. Check the availability of valid passport and visa/other permit to enter the destination country. Check-in is performed only provided all these documents.

 

A private visit abroad for under-age children is available with the permit got from both of parents. A departure for treatment, rendering health consultation is available with the permit from one of the parents. For further information, please, apply to the passport office according to your place of residence.

 

In advance, look through the customs registration rules concerning goods, the carriage of excess and oversized baggage, animals and plants.

 

Remember! CHECK-IN FINISHES 40 MINUTES BEFORE THE TAKE-OFF TIME INDICATED IN YOUR TICKET.

 

If you have any questions while you are at the airport you can apply for help to an information agent using a "Radio information" devices hung up all over the airport or by phone (+375 17) 279 13 00, (+375 17) 279 17 30.

 

 

"Galet" baggage handling system with special transportation requirements is used at Minsk National Airport. Suitcases with rollers are to be transported only in lateral position. When registrating your baggage you are forbidden to put on the conveyor belt the following things:

 

     - items that can roll up such as balls, tubes, round bags;
     - excessively soft or unstable items such as plastic bags;
     - fragile items such as electronic devices, glass;
     - animals;
     - metal trolleys for bags;
     - bags with long dangled straps (long straps should be taken off and short straps should be tied together).

 

Baggage mustn’t have tags and barcode from the previous flights.

 

Boarding the plane please follow all the instructions of a transportation agent in order to avoid accidents.

 

Please, read attentively the information for passengers.