Minsk National Airport is always ready to help you in case of emergency.
You can get First aid at the airport dispensary located on the ground floor in the left wing of the airport complex near gate 1 and 2. In emergency phone 103 or (+375 17) 279 19 44, (+375 17) 279 10 44 (Minsk National Airport's dispensary).
In case of fire phone 101 or (+375 17) 279 13 13 (Fire-Prevention and Rescue Service of Minsk National Airport).
Police officers are on duty 24/7 in the airport complex. The police station is in the left wing of the airport complex. Contact (+375 17) 279 10 02.
You can solve the questions concerning passport regulations addressing to the officials of the frontier control department. Contact (+375 17) 279 17 35 (24 hours a day).
To solve the questions connected with getting of the entry visa of the Republic of Belarus apply to Consular Division of the Ministry of Foreign Affairs of the Republic of Belarus in the airport. Contact (+375 17) 279 20 58.
More information about:
- the crossing of the border of the Republic of Belarus you can find at www.gpk.gov.by;
- the document legalization, visa issuing – at www.mfa.gov.by;
- the procedure of goods and currency transporting – at www.customs.gov.by;
- the Customs Legislation of the Customs Union of the Republic of Belarus, the Republic of Kazakhstan and the Russian Federation – at www.tsouz.ru.
If you’re late for the check-in of your flight address to the airline booking-office situated in the airport complex.
If your baggage isn’t arrived or is damaged on your arrival address to the baggage controller in the baggage claim area or to the agent of your airline company. Baggage recovery group phone number (+375 17) 279 17 52.
You can also apply for help to an information agent using a "Radio information" device that you can see all over the airport or by phone (+375 17) 279 13 00, (+375 17) 279 17 30.