Quality Management System
In May 2010, RUE "Minsk National Airport" successfully passed the recertification of Quality Management System against ISO 9001:2008 international standard.
The recertification audit was held by the group of auditors of BUREAU VERITAS Certification under the direction of Senior auditor Vyacheslav Aleinikov. Upon completion of the inspection the enterprise received a conformance certificate according to which the Quality Management System at RUE "Minsk National Airport" satisfies the requirements of ISO 9001:2008 international standard.
- aircraft ramp servicing;
- passenger/baggage servicing on arrival/departure;
- cargo handling;
- catering provision;
- radio support of flights;
- lightning-and-technical support of flights;
- airfield support of flights;
- special-transport support of flights;
- rescue and fire-prevention support of flights;
- ensuring of aviation security and regularity of flights.
The Quality Management System of Minsk National Airport has been operating for three years. During this period the system has passed several external audits. Thereby it has been gradually modernized in accordance with the enterprise’s peculiarities, features and traditions. The procedures and business processes have become maximum democratic, clear. All this promotes the development of the enterprise and the formation of its competitive advantages.
The enterprise is not at a standstill. A changeable market and constantly growing requirements of customers are regularly monitored. This gives the possibility to improve the existing Quality Management System permanently.
To ensure the efficient improvement of Quality Management System, the heads and specialists of departments passed the training against the requirements of ISO 9001:2008. And if an enterprise has the conformance certificate you can be sure that the quality of the rendered services satisfies the requirements of international standards and customers’ expectations.